Wednesday 19 December 2018

Elements / Clauses in ISO 9001:2000


The ISO 9001:2000 has eight major parts or clauses they are

SNo

Elements of ISO 9001:2000

1

Scope

2

Normative reference

3

Terms and Definitions

4

Quality management system

5

Management responsibility

6

Resource Management

7

Product realization

8

Measuring, Analysis and Improvement

 

 

Clause

Title

Description

1

Scope

Tells what organisation, location, process, products and so on are covered

 

2

Normative reference

Other standards which, by being listed, constitute provisions of the ISO 9001 standard.

3

Terms and Definitions

As given in ISO 9000

4

Quality management system

Provides general requirements for the QMS and defines documentation requirements.

5

Management responsibility

Defines the requirements top managers must provide to ensure the effectiveness of the QMS

It includes specific requirements for:

*      Management commitment

*      Customer focus

*      Quality policy

*      Planning

*      Responsibility, authority and communication

*      Management review

6

Resource Management

Defines the requirements companies must meet to provide adequate resources to implement and maintain the QMS and to continually improve its effectiveness.

It includes specific requirements for:

*      Provision of resources

*      Human resources

*      Infrastructure

*      Work environment

7

Product realization

Defines requirements for process related to product realisation

It includes specific requirements for

*      Planning of product realisation

*      Customer related processes

*      Design and development

*      Purchasing

*      Production and service provision

*      Control of monitoring and measuring devices

8

Measuring, Analysis and Improvement

Defines requirements for monitoring, measuring, analysis and improvement processes needed to demonstrate conformity of the product, ensure conformity of the QMS, and continually improve the effectiveness of the QMS.

 

It includes specific requirements for:

*      Monitoring and measurement

*      Control of nonconforming product

*      Analysis of data

*      Improvement

 

 

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