"Business
processes, refers to the manner in which work is organized,
coordinated, and focused to produce a valuable product or service."
Business
processes are the
collection of activities required to produce a product or service. These
activities are
supported by flows of material,
information, and knowledge among
the participants in business processes.
Every process has Inputs, Process (sequence of steps),outputs and cycle times. it can be depicted in the figure belowGenerally every organisations have some basic functional business processes, we can list them as follows
BUSINESS PROCESS
|
ACTIVITIES
|
MANUFACTURING AND PRODUCTION
|
Assembling the product
Checking for quality
Producing bills of materials
|
SALES AND MARKETING
|
Identifying customers
Making customers aware of the product
Selling the product
|
FINANCE AND ACCOUNTING
|
Paying creditors
Creating financial statements
Managing cash accounts
|
HUMAN RESOURCES
|
Hiring employees
Evaluating employees job performance
Enrolling employees in benefit plans
|
The business process can also be based on what specific type of activity the company does
it can be customer service, inventory, fulfilment, inventory or even production. we can draw any activity a company does and make it a business process.
some of the popular business process charts is given below.